Keep Your Account Active
To keep using your account, the SSA asks you to log in, especially if you made your account before September 18, 2021. Soon, these users will need to switch to a Login.gov account to access online Social Security services.
What You Can Do with “My Social Security” Accounts?
With a “My Social Security” account, you can:
- Get a new Social Security card
- See how much money you might get in the future
- Check on your benefit application
- Manage your current benefits
Why Use Online Services
Using these online services saves time for everyone, including the Social Security Administration (SSA). Right now, calls to their 800 number take about 36 minutes to answer. The SSA wants to make this faster, aiming for a 12-minute wait by September 2025.
How to Switch to Login.gov
- Log in to your “My Social Security” account.
- If you need to switch, you will see an option to move to Login.gov.
- Follow the steps to link your account.
- Once linked, you can use your “My Social Security” account and other services.
No Action Needed for Some Users and Stay Safe Online
If you already have a Login.gov or ID.me account, you don’t need to do anything.Always make sure websites and links are real and lead to Social Security. Legitimate emails will come from a “.gov” address.
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