A technical issue affected Bank of America customers on Wednesday.

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The problem caused many to be unable to access their bank accounts.

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Reports of outages peaked at around 1 p.m. ET, with over 20,000 incidents.

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Customers using mobile and online banking experienced difficulties viewing their account balances.

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Some users could access their accounts but saw incorrect balance information, including a balance of $0.

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Downdetector tracked numerous complaints from frustrated users.

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One user reported that both the app and browser access were still down.

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Another user said some accounts were visible, but not all, and transfers were still disabled.

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Bank of America acknowledged the issue in a public statement and apologized for the inconvenience.

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The bank confirmed that the issue had been fully resolved later in the day.

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